improve service, and earn customer loyalty -- while
reducing your total customer service costs -- thanks
to complete eBusiness support. Some of the
services include:
- E-Mail Management
- Real-time Customer Interaction
- Chat Environments
- Instant Messaging
- Blended Inbound Voice Calls
- Assisted Browsing
whether real-time or via e-mail. OKS-Ameridial's Web agents are empowered to proactively
engage in dialog with web site visitors, maximizing your service and selling opportunities.
Intelligent routing ensures E-mails and Web chats are timely and are handled by a
professionally trained agent.
OKS-Ameridial maintains an in-house team of more than 30 new development programmers.
We can support virtually any technology from HTML and Java to Visual Basic and SQL.
